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Do you have a question about your order? A good tip or a comment? Fill out the form below and we will get back to you as soon as possible with an answer.
Hoptimaal offers a wide variety of beers both in-store and online. If you can place an order, we usually have the product in stock (though mistakes can happen, unfortunately). Products that are in stock will be shipped the same day if ordered before 3:00 PM.
If we make an error with stock levels, you will be notified within 24 hours. In that email, we will offer you an alternative product, the right to a full refund, and a new delivery time. It's up to you how you'd like us to resolve the issue.
We entrust our shipments to DPD and offer the following delivery options within the Netherlands:
Scroll to the right on mobile ->
Country | Shipping Cost | Shipping Cost Above €150 | Free Shipping from |
---|---|---|---|
Netherlands | €7.95 | €0 | €75 |
Belgium | €8.95 | €0 | €100 |
Bosnia and Herzegovina | €47.50 | €25 | Never |
Bulgaria | €47.50 | €25 | Never |
Denmark | €15.95 | €0 | €150 |
Germany | €12.50 | €0 | €100 |
Estonia | €17.50 | €0 | €150 |
Finland | €21.95 | €10 | €200 |
France | €16.95 | €0 | €150 |
Greece | €29.50 | €15 | Never |
Hungary | €21.95 | €10 | €200 |
Ireland | €15.95 | €0 | €150 |
Italy | €16.95 | €0 | €150 |
Latvia | €17.50 | €0 | €150 |
Luxembourg | €12.95 | €0 | €150 |
Norway* | Coming soon | ||
Austria | €15.95 | €0 | €150 |
Poland | €15.95 | €0 | €150 |
Portugal | €19.95 | €10 | €200 |
Romania | €27.50 | €10 | Never |
Spain | €18.75 | €0 | €150 |
Czech Republic | €15.95 | €0 | €150 |
Sweden | €22.95 | €10 | €200 |
DPD generally delivers within 2-5 business days of receiving the package. You can track your order using the tracking information we send, so you can see exactly where your package is. DPD will also give you a time window of 2 to 4 hours for delivery. Not at home? No problem! You can choose whether you want them to deliver again the next day or leave it at the nearest post office.
Have a question about your beer delivery? Feel free to contact us: info@hoptimaal.nl | 085 -130 1591
You have a 14-day cooling-off period after receiving your product. Within this period, you can request a return. The email you received when your order was shipped contains a link to easily download and print a return label. After registering your return, you have another 14 days to send the product back. If you've purchased multiple items at once, the return period begins after receiving your last item.
Your beers are always carefully packaged. If there is any damage during transit, we offer a guarantee. Not satisfied, money back.
Next to our beer shop, you'll find our bar: Tjaps. With 23 beers on tap!
We will send you an email to reset your password.
Do you have a question about your order? A good tip or a comment? Fill out the form below and we will get back to you as soon as possible with an answer.
Within the Netherlands, you get free shipping on orders over €75. If you order from abroad, different rates apply. More information can be found here: Shipping.
Ordered on a weekday before 3:00 PM? Then, in 99% of cases, your order will be shipped the same day. Within the Netherlands, you will almost always receive your order the next day.
Unfortunately, delays can occur due to circumstances beyond our control. You can always stay updated with your Track & Trace information.
Do you ship outside of the Netherlands?
We have enough cold storage space in our store to keep all IPAs and sours cold. This ensures that you always receive the best quality beers.
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