Shipping to 30+ countries

Shipping

Hoptimaal offers a wide variety of beers both in-store and online. If you can place an order, we usually have the product in stock (though mistakes can happen, unfortunately). Products that are in stock will be shipped the same day if ordered before 3:00 PM.

If we make an error with stock levels, you will be notified within 24 hours. In that email, we will offer you an alternative product, the right to a full refund, and a new delivery time. It's up to you how you'd like us to resolve the issue.

We ship all orders with DPD from the Netherlands. You can choose between:

  • Home delivery or delivery to your work
  • Delivery to a DPD pickup point near you

Shipping costs and the free-shipping threshold for your country are in the table below.

Deposit

On cans and bottles we charge the Dutch deposit (statiegeld): €0.15 per can and €0.10 per bottle (a little more for some bottles). It shows as a separate line in your cart. The deposit belongs to the Dutch deposit system: you can return the packaging in the Netherlands, not in deposit machines in other countries.

Shipping Costs by Country

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CountryShipping costReduced rateFree shipping from
Netherlandspickup point €6.95
home €8.50
–€75
Belgium€8.95–€100
Germany€13.50–€100
Denmark€15.95–€150
Austria€15.95–€150
Bulgaria€47.50€25 from €150not available
Estonia€17.50–€150
Finlandpickup point €24.95
home €29.95
home: €10 from €200pickup point €200
home €250
France€16.95–€150
Greece€29.50€15 from €150not available
Hungary€21.95€10 from €150€200
Ireland€15.95–€150
Italy€16.95–€150
Croatia€47.50€25 from €150not available
Latvia€17.50–€150
Lithuania€21.95€10 from €150€200
Luxembourg€12.95–€150
Poland€15.95–€150
Portugal€19.95€10 from €150€200
Romania€27.50€10 from €150not available
Spain€18.75–€150
Czech Republic€15.95–€150
Swedenpickup point €24.95
home €29.95
home: €10 from €200pickup point €200
home €250
Norway*Coming soon
United Kingdom*Coming soon
Switzerland*Coming soon

Delivery

DPD generally delivers within 24 hours after receiving the parcel. So if we have received your order before 15:00 on working days, in 99% of cases you will have your order at home the next day. It may sometimes happen that they need one day longer. You can follow this via the Track & Trace details you receive from us, so you can see exactly where your order is. DPD also gives you a time window of 2 to 4 hours in which your order will be delivered. Not at home? No problem! You can indicate yourself whether you want them to come by again tomorrow or whether they should deliver it to the nearest post office.

Do you have a question about the delivery of your beer? Feel free to contact us: customer service.

Returns

You have a cooling-off period of 14 days after you have received the product. Within this period you can register the product for return. The email you received stating that your order is on its way contains a link that you can use to easily and free of charge download and print a return label. Returning is free: we provide the return label and the shipping costs of your return are at our expense. After registering your return, you have another 14 days to send the product back. If you bought multiple items at once, the period starts after receipt of your last item.

How do I return or exchange a product?

  • Fill in the return form within 14 days after receipt. If you are unable to print the return form, please write at least the order number and your name on a piece of paper and include it with your return.
  • Register your return with our customer service. You can do this by sending an email to: info@hoptimaal.nl or by calling 085 -130 1591. Or print your return label yourself via the link in the email titled "Your order is on its way".
  • After registering your return, you have another 14 days to send the product back.
  • Then send your return back in its original condition and with the packaging. Products that are damaged or incomplete are not eligible for exchange or refund.

Please note: after the 14-day cooling-off period it is no longer possible to return your product.

What can you expect after returning your product?

After receiving your return, you will receive a confirmation from us. This can take 3 working days, but in general we process your return on the day we receive it. We will check your return to see whether your product meets our return conditions and will then get to work on the solution you want.

Do you want your money back?

  • We will refund the purchase amount within 3 working days after confirmation of receipt to the account with which you paid. If you want to receive the purchase amount in another way, please contact us about the possibilities.
  • In case of visible signs of use, missing accessories or missing packaging, you are no longer entitled to a refund. If the packaging is not returned entirely in its original condition, we won't make a fuss and you will in any case get 75% of the purchase amount back. This is very rarely the case; usually the full purchase amount is simply refunded.

Do you want to receive a new product?

After receiving your return, we will send the new product right away. If the product is no longer in stock, we will refund the purchase amount to the account with which you paid.

  • Is the new product cheaper? The remaining amount will be refunded to your account within 3 working days.
  • Is the new product more expensive? You will receive a payment request for the remaining amount. After receipt of payment, we will send the product immediately.
  • Do you want to receive the new product at a different address or on a different day? Please contact us.

Exceptions

Beer that has been opened will not be taken back. We also do not take back beer that you ordered at a discount because the shelf life is almost expired. Of course we state this clearly on the product page, so that you are not surprised by a limited best-before date.

The item may be returned to the address below:

Hoptimaal
Leeghwater 5
3825MR Amersfoort
Netherlands

Order before 3:00 PM on weekdays, shipped today.
Break-proof packaging

Your beers are always carefully packaged. If there is any damage during transit, we offer a guarantee. Not satisfied, money back.

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Beer boxes

Buy a beer box or give one

We put every box together ourselves, with beers we have in the shop right now. On each box page you see exactly which beers are inside, with style, alcohol and Untappd score.

  • Order before 3 pm on weekdays, shipped the same day
  • Send it as a gift to another address
  • 4.8 out of 5 on Google

To give as a gift

A box that shows everything craft beer can do.

New to craft beer?

Pick the taste you like. Not sure? Try the Taste Finder. Start the Taste Finder →

Discovery Box Dark & Creamy Save 3

For those who like dark, creamy and roasty

Discovery Box Dark & Creamy

With beers from Rock City, Kasteel Vanhonsebrouck, de l’Abbaye du Val-Dieu and Põhjala

21,95 · 6 beers · 3,65 per beer

Only 4 left

View box
Discovery Box Low Alcohol

For tasting with little or no alcohol

Discovery Box Low Alcohol

With beers from VAT'33, Delirium - Huyghe, Bierbrouwerij De Koningshoeven, To Øl and more

15,95 · 6 beers · 2,65 per beer

Only 4 left

View box

Taste together

A tasting night for two, with tasting card.

Tasting for two Save 3,45

For a tasting night for two, with tasting card

Tasting for two

With beers from Mikkeller, VAT'33, t Mirakel, Rock City and more

16,95 · 6 beers · 2,82 per beer

View box

Rather build your own?

Pick 6, 12 or 24 beers from the whole shop.

Build your own box

A box every month

Beer Club from €39.95: 8 beers a month, or Premium with ±12. Also as a gift for 3, 6 or 12 months.

Join the Beer Club

Frequently asked questions

What is in a beer box?

Every box has a fixed set of beers. On the page of each box you see exactly which beers are inside, with style, alcohol and Untappd score.

Can I send a beer box as a gift?

Yes. At checkout, enter the address of the person you are giving it to as the delivery address.

When will my box be shipped?

Order before 3 pm on a weekday and we ship it the same day.

How long do the beers keep?

IPAs are best fresh: keep them cool and drink them as soon as you can. Strong beers, generally from 8% up, can often be kept longer.

Beer box, build your own or Beer Club?

  • A beer box has fixed contents that we choose, built around a flavour direction, a style, a season or a single brewery. Think Discovery Boxes per flavour direction, a tasting for two with a tasting card, or a brewery of the month. Handy if you want a gift where the choice has already been made.
  • Build your own: you pick 6, 12 or 24 beers from the whole range. Handy if you know exactly what you or the recipient like to drink.
  • Beer Club: a beer subscription. Every month we deliver a box that we fill: 8 beers for €39.95 a month plus €5 shipping in the Netherlands, or Premium with about 12 beers.

A craft beer box as a gift

A beer box is an easy beer gift: you choose the theme, we choose the beers, and if you like we deliver it straight to the recipient. Want to surprise someone for longer? Give the Beer Club as a gift for 3, 6 or 12 months (Netherlands only). You'll find more ideas in our gift guide. Our beers are only for people aged 18 or over; that also applies to whoever receives the box.

How to pour the beers from a box

Not every beer should be equally cold. The American Homebrewers Association gives these rules of thumb: lagers colder than ales, strong beer warmer than light beer, and dark beer warmer than pale beer. A good starting point is 7–10 °C for pale ale and IPA and 10–13 °C for stout and barleywine. Pour a few degrees colder than your target, because beer warms up in the glass. Beer with yeast sediment, such as a tripel, you pour slowly. And drink from a glass: much of what you taste is smell, and from the bottle or can you smell less of it. You can read more about styles and flavour in the Beer School.

Shipping costs and the shop

Shipping within the Netherlands is free from €75. Would you rather pick the beers yourself? Drop by our shop at Leeghwater 5 in Amersfoort (Vathorst), or build your own box online.

More questions about beer boxes

Is a beer box gift-wrapped?

No. We deliberately don't use a gift box, because it breaks in transit.

What if I don't know which beer someone likes?

Choose a Discovery Box in one flavour direction, or give a gift voucher so the recipient chooses for themselves. If you're unsure about the direction, take the Taste Finder with the recipient in mind: six questions, no beer jargon.

What is the difference between a beer box and the Beer Club?

You buy a beer box once and you can see in advance which beers are in it. The Beer Club is a subscription: a new box every month that we put together, or, as a gift, for a fixed period of 3, 6 or 12 months.